Every wheel from DT Swiss is built by hand. On its own, the concept of building by hand is not alone a guarantee to build a stable, durable wheel. Knowledge and, above all, experience is required to build a high-quality wheelset.


Experience is exactly the reason why DT Swiss has chosen not to use wheel building machines. Currently wheel building machines are simply not able to build a wheel of the same quality and in the same amount of time as by hand. This is because many factors come into play while truing a wheel which can vary from wheel to wheel. People learn these differences over the years and can differentiate and act as needed. Flexibility is another advantage of hand building. DT Swiss wheels are de-stressed several times per side during the wheel building process, until the changes in lateral and vertical deviations and spoke tension are within the desired tolerances. In machine production, these steps in between would lead to retooling effort during construction, which again cancels out the advantage of machine production. These steps are therefore often omitted in machine production but crucial for the quality.


An essential factor that ensures the quality of a wheel is the spoke tension. It is this hidden force that makes a wheel durable, provides precise steering and gives the ability to accelerate. The art of wheel building is to set the spoke tension as close as possible to the given maximum, while keeping the deviation of the tensions between them as low as possible. Illustration 1 shows the spoke tensions of a rear wheel with 28 spokes. The black circle shows the tensions of the spokes on the right side (drive side) and the red curve shows the tension of the left side (non-drive side). Here it can be seen that individual tensions per side differ only minimally from one other.

Illustration 2 shows the tension of a wheel statically loaded with the weight of a rider. If the wheel is well and equally preloaded, the load is distributed to almost all spokes in the upper half of the wheel. The tension of the individual spokes increases there, while the tensions of a few spokes decreases slightly in the area of the contact patch. This means that during a wheel rotation, each spoke is maximally loaded and unloaded once. On a 29-inch wheel, This happens about 430 times on a one-kilometer-long track. If the preload is too low overall, this can lead to spokes being completely unloaded. As a result, the spokes can loosen further and are charged heavier. The wheel is more unstable overall and the material tires prematurely. On the other hand, if the tensions were too high at peak loads, e.g. In a landing after a jump, the force on the spoke would be too high and the spoke would plastically deform. This over-stretching of the spokes reduces the tensions, and the wheel loses stability.


The expectations of quality from customers but also from DT Swiss itself, are high. Rigorous quality controls at DT Swiss are conducted so that these expectations can also be met.


DT Swiss takes a "fingerprint" of every single wheel before it leaves production. In addition to the tension of each spoke, this fingerprint also includes the centricity and concentricity of the wheel. If the wheels cannot meet the strict requirements, they will not be shipped. The fingerprint of each wheel is saved, along with the name of the wheelbuilder, in the DT Swiss database. The sum of these controls ensures the highest level of quality in DT Swiss wheels.