This page outlines the terms and conditions of our Warranty and introduces our Fair-Share Policy, offering you extended coverage for your carbon wheels.
To make a service or warranty claim, please contact one of our Service Centers and fill out the Service & Warranty Form. If your product is under warranty, we will repair it free of charge. It's important that you submit your warranty claim along with your proof of purchase within the 24 month warranty period.
The current DT Swiss wheels are tubeless-ready and come with mounted tubeless rim tape and corresponding valves. For conversion, you will need a tubeless-capable tire (optimal: UST) and tire sealant. You can find both at an official dealer. Our How To video will take you through step-by-step assembly.
If you have previously ridden your bike with a tube or if the tape no longer sticks properly to the rim, we recommend that you replace the rim tape as a precaution.
How to attach the tubeless rim tape:
1. Measure the inside width of the rim.
2. The tubeless rim tape should be approx. 2 mm wider than the rim and can be bought from a specialist store.
3. Apply the tubeless rim tape. Depending on the rim/tire combination, it may be helpful to apply two or three layers of tubeless rim tape to optimally seal the rim bed.
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Under Product Support, you will find exact details of all conversion options for your product (wheel, hub). First go to Product Support and select your product using the DT Swiss ID or filter. Under "Conversion" you will find the exact details for all conversion options. You will also find helpful How To videos and manuals.
Regular hub service is worth it! Dust and dirt cause wear parts to wear out faster, which can impair function. We recommend cleaning the hub every 12 months and lubricating it with a suitable grease. Here you can find How To videos and user manuals for hub servicing. If you need to replace a ratchet, please contact our Service Center or a dealer.
