Product Support  

Find manuals, How-to videos and compatible conversion & spare-parts for your product.

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IDENTIFY YOUR PRODUCT BEFORE YOU START:

  • DT Swiss ID
  • Product filter
  • Material number
1. Product type
Which product type is it? Please use the dropdown.

Where can I find the material number of my product?

Please enter the material number here:
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FAQs

  • Are you looking for the user manual, searching for compatible replacement parts, or do you want to know which components are installed in your product?

    All this information is stored in our useful Product Support. By entering the 7-digit DT Swiss ID or scanning the corresponding QR code / dot code with your mobile camera, you can easily identify your product. Please note that the dot code can only be read with this specific scan reader.

    Since 2020, all wheels and suspension products are equipped with the 7-digit DT Swiss ID. If your product does not have a DT Swiss ID, you can also identify it using the filter function or the material number. Here you can find everything about the exact positioning of the DT Swiss ID on our products.

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  • You can buy all spare parts, conversion kits, and tools from a dealer.

    You can find the right spare part or conversion kit under Product Support. First go to Product Support and select your product using the DT Swiss ID or filter. Under "Spare Parts" you will find the exact details on all the components of your product. You will also find helpful How To videos and manuals. Make a note of the material number and order the spare part from your dealer.

     

    For dealers: Order spare parts via our distributor or directly via our B2B online shop. Prices and availability are shown directly on the B2B online shop.

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  • Our hubs are marked with a production code. This starts with a "P" and can be found on the hub, either on the flange (on the disc brake side) or near the freehub body. See our How To video for more information.

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    Here you can find a video on Youtube. With one click you can agree to the use of marketing cookies and watch the video. I consent to external content being displayed. This means that personal data may be transmitted to third-party platforms. You can find more information about this in our privacy policy.

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  • Under Product Support, you will find exact details of all conversion options for your product (wheel, hub). First go to Product Support and select your product using the DT Swiss ID or filter. Under "Conversion" you will find the exact details for all conversion options. You will also find helpful How To videos and manuals.

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Need help?

Please contact our Service Center:

DT Swiss, Inc.

Service for DT Swiss wheels, hubs, forks, shocks, droppers.

2493 Industrial Blvd.
81505 Grand Junction
United States
+19702440303 techusa@dtswiss.com Contact