5 mm

Under Product Support, you will find exact details of all conversion options for your product (wheel, hub). First go to Product Support and select your product using the DT Swiss ID or filter. Under "Conversion" you will find the exact details for all conversion options. You will also find helpful How To videos and manuals.

Regular hub service is worth it! Dust and dirt cause wear parts to wear out faster, which can impair function. We recommend cleaning the hub every 12 months and lubricating it with a suitable grease. Here you can find How To videos and user manuals for hub servicing. If you need to replace a ratchet, please contact our Service Center or a dealer.

There are various reasons why the freehub may be stuck. Our technical manuals can help you find the cause:

Please check the user manual in section 3.

For professional evaluation, please contact our Service Center or a dealer.

You can also convert our Pawl hubs to the Ratchet LN System. You can buy the Ratchet LN upgrade kit from dealers. The How To video explains conversion step by step.

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Our hubs are marked with a production code. This starts with a "P" and can be found on the hub, either on the flange (on the disc brake side) or near the freehub body. See our How To video for more information.

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DT Swiss sells its products exclusively via official dealers, some of which also have online shops. Please contact your dealer. Or contact the distributor for your country – please use the contact form and select your country first, followed by "Product availability" as the subject.