Service & Warranty Claim

Type of order*

Repair order*
Warranty Claim*

Repair order Warranty Claim

Without sales documents or receipts etc. we cannot proceed with a warranty claim.
If no warranty is possible:* Shall we contact you for a cost quotation? *

Yes*
No: Up to which maximum amount can we do service work?*

Maximum amount

Client no. (if available)

Personal data

Salutation*

Mr.*
Mrs./Ms.*
Diverse*

First name*

Last name*

Company

Tax no. (only dealer)

Address

Street & Nr.*

Addition to address

ZIP code*

City*

State

Country*

Contact data

Email *

Phone number

Product details

Product description (Model, serial no., etc.)*

Failure description

Choose your product from our database

Please mark the faulty part

Please select a product first Clear marker

or upload one or more photos that show the faulty part or section

Describe the issue*

Please remove all parts, which do not belong to the DT Swiss product. We appreciate cleaned parts.

Attention:
To each repair order or warranty claim, it is mandatory to send us a complete form with your signature. We reserve the right when sending incomplete forms to charge the expenses.

I hereby authorize you to execute the service*