Warranty for Europe
In addition to the general guarantee required by law, DT Swiss AG based in Biel/Switzerland,
provides a guarantee for 24 months from the date of purchase in accordance with European
Directive 99/44/EC. DT Swiss AG shall reject any liability for both indirect damage caused by accidents
and consequential damage.
Any contradictory or extended national rights of the purchaser are not affected by this warranty.
Place of performance and jurisdiction is Biel/Switzerland. Swiss law shall apply.
Submit any warranty claims to your retailer or a DT Swiss Service Centre. Any defects recognised
by DT Swiss AG as a warranty claim will be repaired or replaced by a DT Swiss Service Centre.
Warranty and guarantee claims can only be made by the original purchaser with a valid sales
There shall be no claim under the guarantee for:
Warranty for the USA
Normal wear and tear caused by use of the components
Incorrect or non-existent maintenance
Incorrectly completed repairs
Use of unsuitable products
Modification of components
Incorrect use or misuse
Leasing, commercial use or use in competitions
Damage caused by accidents
Delivery and transport damage
Modification, defacing or removal of the serial number
DT Swiss LTD makes every effort to assure that its product meets high quality and durability
standards and warrants to the original retail consumer/purchaser of our product that each
product is free from defects in materials and workmanship as follows:
2 YEAR LIMITED WARRANTY ON THIS DT SWISS PRODUCT. This warranty does not apply to
defects due directly or indirectly to misuse, abuse, negligence or accidents, repairs or alterations
outside our facilities or to a lack of maintenance.
DT SWISS LTD LIMITS ALL IMPLIED WARRANTIES TO THE PERIOD OF TWO YEARS FROM THE
DATE OF INITIAL PURCHASE AT RETAIL. EXCEPT AS STATED HEREIN, ANY IMPLIED WARRANTIES
OF MERCHANTABILITY AND FITNESS ARE EXCLUDED. SOME STATES MAY NOT ALLOW LIMITATIONS
ON HOW LONG THE IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT
APPLY TO YOU. DT SWISS LTD SHALL IN NO EVENT BE LIABLE FOR DEATH, INJURIES TO PEOPLE
OR PROPERTY OR FOR INCIDENTAL, CONTINGENT, SPECIAL OR CONSEQUENTIAL DAMAGES
ARISING FROM THE USE OF OUR PRODUCTS. SOME STATES MAY NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU.
To take advantage of this warranty, the product or part must be returned for examination, postage
prepaid, to the dealer where you bought the product or to a DT Swiss Service Centre. Proof
of purchase date and an explanation of the complaint must accompany the product. If our
inspection discloses a defect, DT Swiss will either repair or replace the product or refund the
purchase price, if we cannot readily and quickly provide a repair or replacement. DT Swiss will
return repaired product or replacement at DT Swiss expense, but if it is determined there is no
defect, or that the defect resulted from causes not within the scope of this warranty, then the
user must bear the cost of shipping. This warranty gives you specific legal rights, and you may
also have other rights which vary from state to state. Legal venue and place of performance is
Biel (Switzerland). Swiss law shall apply. Subject to technical changes. Please keep the user manual
and warranty for future use.